Tag: procurement

The Operator Variable: Why Abrasive Performance Isn’t Just About the Wheel

(This is part two of our series on the gap between buyers and operators; read part one here.) Put the same grinding wheel in the hands of two different operators, and you’ll get two different jobs: same box, same lot number, same grit. One guy finishes clean and fast. The other burns through it twice as quickly and swears the wheel is garbage. Both of them are right about what they experienced. Neither of them is telling you the whole story, because the wheel was never the only variable in that equation. Most abrasive marketing wants you to believe[...]

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